Check, check, check, 1-2-3: Test Your Microphone

Check your computer's microphone to ensure PCS Spark can hear your questions during your simulation.

Judit Vigh avatar
Written by Judit Vigh
Updated over a week ago

To make sure your interview with a PCS Spark digital patient with goes smoothly when running a simulation, your device microphone input is critical. If you experience the patient not responding to your questions and your questions are not registered in the event logs, you may need to check if your microphone works properly.

How to set up and test microphones in Windows 10

To install a new microphone, follow these steps:

  • Right-click (or press and hold) the volume icon on the taskbar and select Sounds.

  • In the Recording tab, select the microphone or recording device you'd like to set up. Select Configure.

  • Select Set up microphone, and follow the steps of the Microphone Setup Wizard.

To test a microphone that has already been installed:

  • Right-click (or press and hold) the volume icon on the taskbar and select Sounds.

  • In the Recording tab, look for green bars rising as you speak into your recording device. If the bars are moving, your device is connected and working properly.

If your recording device isn't working, you may need to update your drivers.

Control access to your microphone on Mac

Some apps and websites can use the microphone on your Mac to capture or record audio. You can decide which apps are allowed to use the microphone.

  • On your Mac, choose Apple menu  > System Preferences, click Security & Privacy, then click Privacy.

  • Select Microphone.

  • Select the checkbox next to an app to allow it to access the microphone.
    Deselect the checkbox to turn off access for that app.
    If you turn off access for an app, you’re asked to turn it on again the next time that app tries to use your microphone.

If you allow third-party apps or websites to use your microphone information, any information they collect is governed by their terms and privacy policies. It’s recommended that you learn about the privacy practices of those parties.

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