Your Simulator Access

You will be able to see a simulator at when your faculty grants your access. You may either receive a direct link to your virtual simulator or just an access key.

If you receive a direct link to your simulator, it may look something like this:


Since you logged out the last time you used / signed up at (right?), when you click the link, you'll see this screen:

Log in and you'll see the patient and simulator you have access to. Skip the part below and continue to Running Your Simulation.

Using a Simulator Key

If your faculty has given you a simulator key only, it may look something like this:


Go to and log in.
In the upper right corner, click your personalized menu.

Enter / paste the simulator key and click "Add to Keychain". 

This will save your simulator access to your PCS account. Click "OK".

When you see the simulator in the list, click "Start" on the right.

Running Your Simulation

This is what you are going to see after clicking on a direct link to a virtual simulator or, alternatively, logging in, adding your simulator key and clicking on “Start” next to the name of your virtual simulator:

Take a deep breath before you click "Start" for your patient because that step starts your simulation.

Note: your session times out after 10 minutes of inactivity. You’re reminded on screen and can ask for additional time.

First of all, you will find the necessary information to start the simulation on a pop-up window, please read it carefully, then click "OK, Got It":

The control buttons at the bottom will help you navigate:

Remember to allow your microphone in the browser.

In the blue banner, click the small speech bubble icon to start conversing with the patient. (The mic icon will become active, turn white and you'll hear the beep-beep sound indicating the patient is listening and ready for your questions.)

During your conversation, you will see yellow bubbles in the lower right corner of the screen. These show the transcripts of the questions you ask and the patient's responses to your questions.

If speech recognition does not look okay, or the transcript is very different from your question, you should probably consider

  • try again and speak more articulate,

  • try moving closer to the microphone of your computer or using a headset,

  • try to reduce background noise.

If the transcript looks okay and you are still not getting an answer you'd expect, please refer back to the "Hints and Tips" for more tips.

Click the speech bubble in the top blue header to stop the conversation at any time you need to think over what to ask next, review your notes, etc.  Click the microphone again to re-activate the conversation and continue when you are ready.

Just like when interviewing a real-life SP, your aim is to get critical and valuable information from the patient. That will be the basis of your assessment.

When you are done interviewing, you can make a note in the logs, or just click the stop button. 

In Case of Problems

If, during the simulation you run into any problems, lose internet connectivity, or your browser crashes, just click on the same direct link you received and will be taken back to the session if it is still running.

Alternatively, go to, log in again and you’ll see the simulator and a “Join” button next to it. Click that to return to your session.

If you need to start a new session for whatever reason, you’ll need to start over because your assessment score is calculated within a single session.

Right after clicking stop and ending your simulation, you will be presented with your evaluation report.

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