To make sure your interview with a virtual patient with PCS Spark goes smoothly when running a simulation, your device microphone input is critical. If you experience the patient not responding to your questions and your questions are not registered in the event logs, you may need to check if your microphone works properly.

To ensure that your microphone works properly in your browser, visit and check if you see the waveform changing while you talk after you enabled microphone access to this web page.

In case of any problems at this test page, you need to troubleshoot your microphone before attempting to run a simulation with PCS Spark.

How to set up and test microphones in Windows 10

Microsoft Help to set up and test microphones

To install a new microphone, follow these steps:

  • Right-click (or press and hold) the volume icon on the taskbar and select Sounds.
  • In the Recording tab, select the microphone or recording device you'd like to set up. Select Configure.
  • Select Set up microphone, and follow the steps of the Microphone Setup Wizard.

To test a microphone that has already been installed:

  • Right-click (or press and hold) the volume icon on the taskbar and select Sounds.
  • In the Recording tab, look for green bars rising as you speak into your recording device. If the bars are moving, your device is connected and working properly.

If your recording device isn't working, you may need to update your drivers.

Control access to your microphone on Mac

Apple Help to control microphone access on Mac

Some apps and websites can use the microphone on your Mac to capture or record audio. You can decide which apps are allowed to use the microphone.

  1. On your Mac, choose Apple menu  > System Preferences, click Security & Privacy, then click Privacy.
  2. Select Microphone.
  3. Select the checkbox next to an app to allow it to access the microphone.
    Deselect the checkbox to turn off access for that app.
    If you turn off access for an app, you’re asked to turn it on again the next time that app tries to use your microphone.

If you allow third-party apps or websites to use your microphone information, any information they collect is governed by their terms and privacy policies. It’s recommended that you learn about the privacy practices of those parties.

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