In general, for ALEX/AXEL to operate unrestricted access outbound from Alex to ports 80 and 443 is required, and unrestricted UDP 123 port traffic in both directions for NTP time sync is advised. ALEX/AXEL also requires a minimum of 5 Mbps constant and stable upload and download internet speed.

We have also compiled a detailed document on ALEX/AXEL’s network requirements <a href="https://docs.google.com/document/d/1PjWkiKTL6LtMhkJ9mD3kos_6IzkKPOtyRUtFQs_OAMs/edit" rel="nofollow noopener noreferrer" target="_blank">here</a>. We recommend working together with your Local IT to review it.

Learn about the requirements on the network used for ALEX/AXEL

Network requirements for ALEX/AXEL

PCS Spark

PCS Alex

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you