You’re SmartScope has power led on the side of the puck and it can show you a number of colors, each signalling different things to you.

The power led will be 

  • OFF to signal the SmartScope is off and not charging;

  • showing constant GREEN when the SmartScope is paired and connected to ALEX;

  • showing constant AMBER when the SmartScope is paired, and trying to connect to ALEX simulator;

  • alternating GREEN double blink & AMBER double blink when the SmartScope is not paired. In this case contact us at to pair your SmartScope;

  • slowly alternating GREEN & AMBER when the SmartScope is in service mode (updating or booting up);

  • rapidly alternating GREEN & AMBER when the SmartScope’s battery is low. In this case, simply charge the device to continue using it;

  • pulsing when the SmartScope is on charger.

If you run into any other issues with the device, please contact us at for further assistance.

Is the volume of your SmartScope too low or too high? Click here to learn how to adjust the volume for vitals for auscultations.

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