You’re SmartScope has power led on the side of the puck and it can show you a number of colors, each signalling different things to you.

The power led will be 

  • OFF to signal the SmartScope is off and not charging;
  • showing constant GREEN when the SmartScope is paired and connected to ALEX;
  • showing constant AMBER when the SmartScope is paired, and trying to connect to ALEX simulator;
  • alternating GREEN double blink & AMBER double blink when the SmartScope is not paired. In this case contact us at help@pcs.ai to pair your SmartScope;
  • slowly alternating GREEN & AMBER when the SmartScope is in service mode (updating or booting up);
  • rapidly alternating GREEN & AMBER when the SmartScope’s battery is low. In this case, simply charge the device to continue using it;
  • pulsing when the SmartScope is on charger.

If you run into any other issues with the device, please contact us at help@pcs.ai for further assistance.

Is the volume of your SmartScope too low or too high? Click here to learn how to adjust the volume for vitals for auscultations.

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