You can access your PCS’s control interface with your individual login credentials. Use your email and set up your own personal password to get online in a split second.

When your simulator(s) is shipped, we send a Welcome email to the initial user’s email address containing information about account setup. Click on the link in this email to create your user account. It’ll direct you to the password setup interface:

Enter and confirm the password of your choice and then click on 'update password'. Right after this, you’ll be  taken to the simulator control interface at

Note: you can set up your account even while ALEX is being shipped. Once you receive your simulator and it is online, you can simply use your email and password to access.

Forgot your password or want to change it? Learn how to here.

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