If while setting up ALEX’s network connection as explained here  you run into the setup page asking you for a username and password, yet you’ve already selected your preferred network and have provided the password to it, this usually means that the local network you are trying to connect to requires and additional, so called enterprise authentication.

Just enter your username and password for your local authentication into the required fields and hit “Connect” to establish connection to the internet. Once internet connection is live, the INTERNET status will change to OK and ALEX will be online and able to reach the application server in the cloud.

Need a bit more help with bringing your ALEX PCS online. Check out this quick help on brining ALEX online with a wifi connection; or this one on bringing ALEX online with a wired connection. 

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